NOTE: Since this video was recorded, Apple has made a great improvement in their Apple Store services. I’m keeping this up because it contains a nice little story. Anyway, go to your nearest Apple Store and you’ll get great service now days!
This isn’t a very helpful video, I’ll tell you right now. But it does point out some inadequacies in Apple’s help regime. And along the way,at the mall, I get involved in an emergency helping two little boys find their Momma.